Posted on March 08 2021
ACI EUROPE has announced names of the airports that won the ASQ awards in Europe for 2020. The awards are decided based on the reviews about the best airports from customers There are 15 winners from Europe for the awards.
The ASQ is the only survey to measure the satisfaction of passengers while they are at the airport. Over half of the billions of travelers traveled through an ASQ airport.
ACI has stated that it had added new questions in its survey that helped to evaluate customer feedback on new health measures. The new questions also acknowledged the success of those health measures.
It was in 2020 that The Health Accreditation program of ACI was launched, since when 240 airports have been accredited.
Winners of the best measure for hygiene in Europe
Best airports according to passenger numbers per year
Under 2 million passengers per year
2 to 5 million passengers per year
5 to 15 million passengers per year
15 to 25 million passengers per year
25 to 40 million passengers per year
During the COVID-19 crisis, ACI asked the European Commission to create an EU recovery framework for aviation. This was following the considerable decrease of passengers in European airports which went into millions since January 2020. The pandemic caused a great decline in travelers including those who otherwise would be present in airports when they travel on a visitor visa or a tourist visa.
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Note:
ACI - Airports Council International
ASQ - Airport Service Quality
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Europe Visa
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