Canada’s new rule for inbound travelers to use ArriveCAN

ArriveCAN app made compulsory

Canada is using technology to the travelers’ benefit. Soon, travelers to Canada will have to use the ArriveCAN app to report one’s COVID-19 status and secure permission to arrive in the country.

The app was introduced in April 2020 aiming to help travelers to comply with Canadian border measures. As per the new decision, from November 21, 2020, air travelers who arrive in Canada as their final destination, must submit the following information via the ArriveCAN app:

  • Travel and contact information
  • COVID-19 symptom self-assessment
  • Quarantine plan upon arrival in Canada (not for the exempted)

At the Canadian border, CBSA officers will verify that travelers have submitted the required information stipulated under Canada immigration digitally via ArriveCAN. For this travelers will have to produce their ArriveCAN receipt.

Non-compliance with the new rule will result in enforcement action or up to a $1000 fine. Nevertheless, those who are unable to submit the required documents due to personal limitations and circumstances will be exempted.

Reminders about the use of ArriveCAN will be given to air travelers from November 4, 2020, by air carriers. Even now, travelers coming to Canada are encouraged to use ArriveCAN before they reach the Canadian border. The use of ArriveCAN can help them to limit the points of contact and avoid delays.

Once travelers arrive in Canada by air, land, or sea, they have to submit the required information via the ArriveCAN app. They can alternatively submit information by calling the toll-free number 1-833-641-0343 during their period of quarantine.

Those who are under the Mandatory Isolation Order needn’t go through this procedure.

Travelers must provide confirmation of their arrival at their place of quarantine. This must be done within 48 hours of their arrival in Canada. Travelers who don’t use ArriveCAN before arriving in Canada must call the toll-free number every day of the period of quarantine to give their information.

In case travelers don’t submit their mandatory information, follow-up of such persons will be done on high priority.

The Canadian government has assured travelers that the ArriveCAN app will not compromise user privacy. The app does not contain a GPS to track the movements of its users.

Dedicated lanes are offered to travelers using ArriveCAN at airports in Calgary, Vancouver, Montreal, and Toronto. This will speed up processing upon their arrival.

If you are looking to Study, Work, Visit, Invest or Migrate to Canada, talk to Y-Axis, the World’s No.1 Immigration & Visa Company.

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CBSA – Canada Border Service Agency

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Anshul Singhal

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